Dear Travel Agent,
To ensure the best possible experience for our passengers, we remind you that whenever a special service is requested, such as:
- Request for a wheelchair;
- Unaccompanied minors service;
- Transport of special baggage (musical instruments, sports equipment, pets, etc.).
Passengers must arrive at the airport at the opening time of the check-in counters.
This measure aims to ensure that all necessary documentation is processed promptly, thus guaranteeing the correct provision of the requested service and avoiding delays or refusals due to lack of operational time.
We appreciate your cooperation in sharing this information with your customers.